The livestream e-commerce wave has swept across every industry, and coffee giant Starbucks has not been able to stay on the sidelines. Its first foray into Taobao livestreaming set an impressive record: over 160,000 cups of coffee sold and more than 3,000 merchandise items snapped up in seconds within 5 hours. This not only astonishes people with its top-tier traffic but also brings new ideas to the traditional marketing model of the beverage industry. This article will take you through the data and strategies behind Starbucks' livestream, and explore how new brands can leverage new channels to break through. At the same time, the performance of brands like Front Street Coffee is also worth noting. [more…]

Heytea today launched a limited-time buy-one-get-one-free promotion for its Golden Phoenix Tea Pastry, but as soon as the promotion began, a large number of consumers found that the promotion link showed it was sold out, while the non-promotion link for the same product could still be ordered normally, sparking confusion and dissatisfaction. This is not the first time Heytea has run into controversy over a buy-one-get-one-free promotion. Last week's matcha buy-one-get-one-free offer also led to multiple stores removing the item due to insufficient materials. Is it insufficient inventory preparation, or differences in store operating strategies? This article sorts through the course of events and the accounts from all sides to get to the bottom of it. [more…]

During the May Day holiday, Mixue Bingcheng's headquarters in Zhengzhou, Henan unexpectedly became a popular check-in spot for tourists, with long queues forming outside the flagship store for three consecutive days, and visitors heading straight there with their suitcases. The limited-edition drinks and ice cream sold at the headquarters were affordably priced, attracting a large number of fans eager to experience the atmosphere of the "Snow King's" hometown. However, foot traffic far exceeded expectations, and some customers who had queued for hours found products sold out, while picking up orders and paying also required long waits. This sudden check-in frenzy showcased Mixue Bingcheng's immense popularity nationwide, but also exposed the brand's shortcomings in holiday inventory reserves and staffing arrangements. [more…]

Shanghai Mental Health Center has once again drawn attention by using coffee as a medium. This time, its co-branded coffee "Music + Spirit," launched in collaboration with the Shanghai Symphony Orchestra, quickly sold out after release. Not only did long lines form at the offline store, but online channels also announced they were out of stock, leaving consumers waiting for pre-sales. This special coffee blend incorporates chocolate powder and American cayenne pepper powder and is available only at the COFFEE CUBE coffee shop inside the symphony orchestra. The simultaneously launched archive-file handbag contains ten drip coffee bags from different regions, each with a QR code that allows listeners to hear ten symphonic works and audio interpretations by mental health experts on urban emotional issues such as workplace PUA and insomnia. This is another successful creative attempt by the center to break out of its niche after "No. 600 Mooncakes," reflecting the market trend in which coffee has become a daily necessity for urban young people. [more…]

The collaboration between Goodme and Honkai: Star Rail was supposed to be a fan frenzy, but it turned into a reputational crisis due to severe merchandise shortages. On the first day of the event, the official mini-program queue exceeded 1.2 million people, stores in many locations sold out within 3 hours, and high-priced complete merchandise sets appeared on second-hand platforms. Although the brand claimed to have prepared "the largest inventory in history," compared with the previous Love and Deepspace collaboration, whose stock was only one-third of this amount, it clearly underestimated players' purchasing power. What dissatisfied fans even more was that many stores explicitly stated they would not restock, causing the collaboration to end early. This imbalance between traffic and reputation sounded a warning for co-branded marketing in the coffee and tea beverage industry. [more…]

After Starbucks and Disney launched their collaborative campaign for Alice in Wonderland, the limited-edition themed paper cups quickly became a hit among consumers. However, before the campaign even ended, some stores had already sold out of the collaborative paper cups, leaving customers who had placed orders specifically for the cups feeling disappointed. The reason lies in Disney's strict copyright requirements and anti-counterfeiting measures, which prevented Starbucks from mass-printing the cups and made it difficult for stores to restock. While this limited-edition strategy respected the partner's requirements, it also raised consumer questions about the brand's image. Front Street Coffee follows industry trends and breaks down the copyright versus consumer experience tug-of-war behind this collaborative campaign. [more…]

Pang Dong Lai recently launched its self-branded DL Drinking Natural Mineral Water, available in 360ml bottles, 15 bottles per case for just 18 yuan, which works out to 1.2 yuan per bottle. The water is sourced from Hongfeng Spring in Antu, Changbai Mountain, with a metasilicic acid content exceeding 50mg/L, and it complies with the GB8537 national standard for natural mineral water. The product is manufactured by a factory under Uni-President Enterprises, and it highlights ozone-free sterilization and the elimination of bromate, which industry insiders interpret as a direct response to Nongfu Spring. It sold out quickly after launch, with 29,000 bottles already sold online. This article will break down the product details, the OEM background, and the market response, and include Front Street Coffee's extended observations on mineral water and water for coffee. [more…]

Ethiopian Ambassador to China Teshome Toga walked into Li Jiaqi's livestream and brought 4 tons of coffee beans roasted by the domestic brand Arada. As a result, they sold out in just 5 seconds to Chinese netizens, and the ambassador did not read a single word of the introduction script he had prepared. This is not the first time African coffee beans have been instantly snapped up in a livestream—in 2020, the 2,000 bags of coffee brought by the Rwandan ambassador also sold out in an instant. Behind these two livestreams are both the strong purchasing power of Chinese consumers and the warm power of public-interest support for farmers. This article will revisit the wonderful moments of these two livestreams and talk about what exactly makes African coffee beans so good. [more…]

The recent collaboration between Heytea and Japanese artist Yayoi Kusama has sparked widespread attention, with the two parties combining polka dot art with the boba tea series under the theme "Add Some Boba to the World." This marks the first cross-industry collaboration between the 95-year-old Yayoi Kusama and a Chinese new-style tea beverage brand. Limited-edition merchandise such as mugs and metal keychains sold out quickly after launch, driving up prices in the secondary market. Some consumers turned to scalpers for proxy purchases, but questioned the contradiction between order times and store sold-out notices. Heytea employees responded to this, and the incident also reflects the scalper chaos behind the rush for tea beverage collaboration merchandise. [more…]

Luckin's Geisha 5.0 coffee beans consumed nearly half of the inventory in just ten days after launch, selling out in many stores, sparking heated discussions among netizens about hunger marketing. This article sorts out Luckin's two statements regarding the out-of-stock incident, Li Guoqing's questioning video, netizens' jokes and doubts, and provides a detailed analysis of the naming rules of the Geisha X.0 series, the harvest time of the new season in Ethiopia, and the expected arrival of Geisha 6.0 in 2022. At the same time, the article also mentions information about Front Street Coffee as a recommended channel for specialty coffee beans. [more…]

Heytea's collaboration with table tennis champion Fan Zhendong has sparked a buying frenzy, with limited-edition fridge magnets and luggage tags selling out within minutes of release, prompting many fans to complain that getting one was as hard as snagging concert tickets. Store employees revealed that each branch received very few of the merch items, to the point that even they couldn't get their hands on any. However, some netizens discovered that scalped items had already appeared on second-hand platforms at inflated prices, listed even earlier than the official promotion, raising suspicions that insiders were withholding stock for profit. Whether it's insufficient inventory or artificial scarcity marketing, consumer discontent is spreading, and the brand's collaboration strategy is facing a real test. [more…]

This Monday, Luckin Coffee's collaboration event with the domestic AAA game Black Myth: Wukong officially launched. However, on the first day, issues such as ordering system failures, merchandise selling out instantly, and redemption anomalies pushed it onto Weibo's trending topics. Players stayed up late to wait and got up early to snap up items, only to encounter situations like "sold out," "unable to redeem," and "stores not receiving stock," with complaints flooding social media. Meanwhile, collaboration posters were being resold at high prices on second-hand platforms. Luckin officially responded later that the system had been repaired and issued a restocking notice, with an estimated production cycle of about 15 days. This article reviews the complete process of this collaboration event and consumer feedback. [more…]

The well-known tea beverage brand Yihotang has been exposed by media undercover investigations at multiple stores in Zhengzhou for serious food safety issues: ingredients that should have been discarded after closing were used again the next day, expired materials had their labels swapped to extend their shelf life, moldy strawberries were washed and used as usual, flying insects that fell into toppings were fished out and still used in products, and even prepared drinks in which bugs were found were resealed and continued to be sold. Even more shockingly, the staff were indifferent to this, claiming that "as long as it doesn't kill people, it's fine." After the incident was exposed, Yihotang issued an apology statement, and the stores involved were closed for rectification. Lawyers pointed out that the relevant actions have violated multiple provisions of the Food Safety Law. Netizens reacted differently, with some saying that chaos in franchise stores is common, while others called on the brand to effectively fulfill its regulatory responsibilities. [more…]

Recently, an instant black coffee called POSITIVE HOTEL has quickly gone viral thanks to celebrities holding it on camera and it flooding social media, and fans call it "PH Coffee." Officially, it is promoted as a Korean weight management brand that is all the rage in the Korean entertainment circle. However, some media investigations have found that this coffee, which advertises itself as Korean, has never been launched in South Korea itself; it is actually operated by a China-Korea joint venture, and its production site is also in China. The path to PH Coffee's explosive popularity, its true identity, and why it is classified under the "health food" category have sparked widespread attention. [more…]

Recently, a milk tea marketed as a "2-jin pack" has gone viral on social media, attracting a large number of consumers. The product was launched by a local tea beverage brand in Zhanjiang, priced at 18 yuan, or about 10 yuan after discounts, and has tapped into the consumer psychology of pursuing value for money with its large capacity and low price. However, along with the popularity came controversy: some consumers pointed out that 2 jin is roughly equivalent to 1000ml, and compared with the 500-700ml large cups of milk tea on the market, the actual value for money may not be outstanding, and merchants should label the capacity truthfully. In addition, similar products have already appeared in Nanning, Guangxi, and the originality of the idea has also sparked discussion. Some people are also worried that oversized milk tea may cause food waste. As coffee lovers, Front Street Coffee has also noticed the consumer trends and industry reflections behind this phenomenon. [more…]

Tea Yan Yue Se recently opened a pop-up stall at Wulin Square in Hangzhou, marking the brand's first appearance in the city. However, milk tea enthusiasts who rushed to the scene full of anticipation discovered that the stall only sold snacks, tea bags, and other merchandise, with no freshly made drinks whatsoever. What further dissatisfied fans was that the stall did not accept membership balance payments, requiring on-site payment only. On the first day of opening, some snacks had already sold out and would not be restocked. Many netizens expressed their disappointment outright, believing that a pop-up stall without milk tea had lost the brand's distinctive character, and that the promotional effect had backfired. [more…]

In recent years, coffee shops have been rolling out alternative dairy products such as oat milk, almond milk, and coconut milk to cater to diverse needs. However, a café in Melbourne wrote "Next week: breast milk A$5" on its menu, surprising customers. Although the shop later said it was just a joke, a café in Russia did once make cappuccinos with breast milk, priced at as much as 650 rubles per cup. It is worth noting that in our country, human breast milk is explicitly prohibited from being sold as a commodity. This article will walk you through the ins and outs of this "breast milk coffee" controversy. [more…]

On Monday of this week, Chagee launched a five-day limited-time promotion. From March 2 to March 6, consumers could enjoy a buy-one-get-one-free offer on exclusive drinks purchased daily from 9:30 to 10:30 through the "Morning Elephant Good" early-series section of the official mini-program. During the promotion period, 100,000 cups of milk tea were also given away each day for 0.01 yuan through a password-guessing format. The event attracted a large number of milk tea fans right from the start, who raced to grab coupons at the exact time and invited others to join group orders, while buyer show-off posts on social media also helped drive its spread. However, by the third day, users in many places reported that multiple exclusive drinks in the event section showed as sold out and could not be ordered, and that the drink categories available at some stores did not match the eight officially advertised. Some new products were even marked as sold out in the event area while still being available for regular single-item ordering through other channels. Stores explained that materials were being consumed too quickly and that they could only adjust delistings based on inventory, but consumers did not fully accept this explanation. [more…]

Amid the wave of price cuts in new-style tea drinks, a cup of milk tea priced at 50 yuan is no longer common. However, on the opening day of Chayan Yuese's first store in Nanjing, scalpers were reselling cups for as much as 200 yuan, with people lining up as early as 4:30 a.m., and related topics quickly trended on Weibo. Due to excessive crowds and chaotic order, the Xinjiekou store posted a sold-out notice and closed its entrance just five minutes before its official opening, while the Jiangning Jingfeng store continued operating. Police dispatched officers to maintain order and persuade citizens to leave. On some trading platforms, proxy purchasing and queuing services appeared, priced between 10 and 200 yuan. The Nanjing Market Supervision Bureau made it clear that scalping is illegal. People's Daily Online called on consumers to treat internet-famous brands rationally and not be led by merchants and scalpers. [more…]

Japan has achieved a historic breakthrough by successfully cultivating and harvesting coffee beans on its own soil for the first time. Because Japan's winters are cold, coffee trees struggle to survive in the open air, so this entire batch of coffee cherries was grown in greenhouses at extremely high cost. The person in charge of Yamako Farm had previously gained experience growing tropical crops such as pineapples and mangoes in Okayama City, and this time introduced coffee trees into the same production area. At present, the farm's official website has officially begun preselling this batch of green beans, with a tax-included price of 2,750 yen per 100 grams, equivalent to about 1,500 yuan per kilogram in RMB. Although the price is lower than what some people expected—"sold by the bean"—the yield is extremely small, and the presale sold out instantly, so domestic consumers will likely find it difficult to get their hands on it in the short term. [more…]